Organiser terms

You are responsible for the event, venue, licences, insurance, staff, safety, and what you promise on the listing. GidiSquare is not the organiser, promoter, or venue unless we say so in writing.

Keep the title, date, time, venue, capacity, and prices accurate. If the event changes, update the listing and tell ticket holders.

To sell paid tickets you must complete Stripe Connect verification. Stripe may ask for identity, address, company details, and bank details.

GidiSquare does not charge a KYC fee. We do not store your passport or driving licence. Stripe does.

Payouts only go to the verified account. The bank name should match you or your company.

For your first paid events we may require venue proof, such as a booking email, hire contract, invoice, or owner proof. We can refuse or delay publish if proof is weak.

Organiser platform fee: £0.

Buyer booking fee: 4.49% + £0.49 per paid ticket, minimum £1.00, unless you absorb it.

Payouts for new organisers are held until after the event. We can freeze payouts if the event is cancelled, a dispute is opened, or we suspect fraud.

If buyers are owed refunds after you have been paid, you must repay us on request.

You must follow the Refund policy and UK consumer law where it applies. Chargebacks and dispute fees may be passed to you.

You must accept valid GidiSquare tickets at the door. You should scan tickets so used tickets cannot be reused.

No fake events, no listings created to dodge review, no selling tickets you do not control, and no using GidiSquare to move money that is not for a real event.

We may pause listings, tickets, or payouts if these terms are broken or risk is high.

support@gidisquare.co.uk